FAQ

What is an Organic Rug?

Are your rugs certified organic by GOTS (Global Organic Textile Standard)?

Are your rugs safe?

Is child labor used to make rugs?

How are rugs made?

How do I order a custom color?

How do I order a custom size/shape?

How do I order a custom design?

How do I price a custom rug?

What size do I need?

How do I clean my rug?

Is shipping free?

How long does it take to receive my order?

Can I rush an order?

How is my order shipped?

Can I return my rug and samples?

What are the internationals taxes, duties, etc. that I have to pay?

Do you sell rug pad?

Where are you located?

How do I contact you?